Shipping Information:
We ship within Australia using Fastway Couriers- a reliable door to door courier service which ships to all destinations in Australia. Please note that if you live in a remote rural area, additional charges may apply.
We ship to international locations using Australia Post. All parcels are shipped using airmail and are fully insured.
Postage Charges:
Within Australia:
Single Bag: $20.00 AUD, with each additional bag being $5.00 AUD
International postage:
Single Bag: $50.00 AUD, with each additional bag being $20.00 AUD
Please contact us if you have any queries regarding shipping.
Return & Exchange Policy:
We aim to describe and photograph our handbags as clearly as possible, for this reason we do not offer full refunds for bags returned to us. Before purchasing please make your decision carefully.
If for any reason you are unhappy with your purchase, you may exchange your handbag for one of equal value, provided that the bag is in brand new condition with the tag still attached. Exchanges must be made within 30 days of purchase. Please contact us if you wish to exchange your bag.
Please note: Customers wishing to exchange a purchase must pay the postage costs to and from our Sydney store.
Customer service contact information:
Phone: (02) 9557 5728 (Australian number)
Address: 417 King Street Newtown 2042 Australia
Email: leo.monk.handbags@gmail.com